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😊 Have Peace of Mind! 😊

Every order made through vpaint.my is backed by our 100% Satisfaction Guarantee* to ensure our service will be done right yet you get to enjoy a value for money and fast deliverable service


STEP 1: GIVE US YOUR UNIT DETAILS (Whats app us at 012 5577 821)

  1.  Unit type (commercial / single storey / double storey / condominium)
  2. Location
  3. Wall condition (new / old)
  4. Floor space (square feet)
  5. Floor plan and floor space
  6. Painting requirements (interior walls, ceiling, feature wall, exterior wall, water jetting, shifting of furnitures, doors, grills, etc). For feature walls, estimated measurement of the area you want to paint (length / width / height in feet)?
  7. Paint supply requirements (choice of brand: Dulux, Nippon, Sancora, etc) - do you need us to supply
  8. When painting needs to be completed
  9. Photos of Unit

(NOTE: If all information provided and scope request is straightforward, a quote will be shared by us. If scope is less straightforward, it will proceed to step 2)



STEP 2: ARRANGE RECCE:

  1. Vpaint will arrange a home evaluation recce
  2. A recce fee will be charged which include scoping, measurements taking, consultation on walls and colours.Within 3-5 days, a quotation will be provided to customer



STEP 3: MAKE  PAYMENT 

  1. All jobs requires 80% upfront payment through our e-GHL payment system on our website (credit card incurs additional 2.8% surcharge). Advance payment is required to lock in paint supply and painters resource



PAYMENT PROCESS 

  1. REGISTER and fill in your particulars
  2. Click QUOTATION PAYMENT and click ADD TO CART
  3. Type the quotation amount in the QTY column and click CHECK OUT twice.
  4. Ignore the term ’shipping’ and ’delivery method’ as Vpaint is service-based. At ’Checkout page’, fill in the address which requires the painting service and click CONTINUE twice.
  5. At ’Payment’ page, ensure your details and amount are correct and click PLACE ORDER NOW under eGHL
  6. Choose between CREDIT/DEBIT CARD or DIRECT DEBIT and proceed with the payment process. (NOTE: credit card payment will incur additional 2.8% fee on top of quoted amount)
  7. Notify us at 012 5577 821 via call or whats app upon completion of transaction.
  8. You will receive an email notification on your order confirmation.

(SEE FAQ FOR FULL UNDERSTANDING OF OUR WORKING POLICY)